Two weeks ago in my blog (article here), I totally skewered CompUSA and their warranty company (found out it’s Assurant Solutions) for not doing the right thing and honoring the extended warranty I purchased for an HDTV. Within days of publishing that article, pushing it out to my Facebook, Plaxo, Twitter connections and posting it [...]
Filed under: Customer Service, Social media | Tagged: CompUSA, extended warranties, Gilbert Direct Marketing, Jim Gilbert, linkedin, product return strategies, Product warranties, warrantiy | 2 Comments »
