As a marketer, you should be overly concerned about how your customers experience your brand, products and customer service. I evangelize how in the internet age it’s very easy for a company to wind up getting skewered via social media. But all isn’t the same out there. I come across businesses daily who don’t have [...]
Filed under: CRM, Customer Service, Social media | Tagged: business communications, business management, great customer service experiences, Jim Gilbert, linkedin, Social media, social media marketing, treating customers right | 1 Comment »
